Yes! We want to make things perfectly clear. We take immense pride in offering you top-notch pieces crafted with solid gold (or silver). In fact, a whopping 99% of the products showcased on our site including this piece are solid pieces.

We believe in transparency, so pay attention! We have only two products that come in hollow gold, and guess what? We clearly state "hollow" in both the title and description for those items. So, if you don't spot the word "hollow" in the title, you can rest assured that it's a solid piece. Yep, you heard it right, EVERYTHING else you come across on our site is crafted with solid gold (or silver). We don't play games or use tricks—just solid quality you can count on.

Short answer? No. 10kt and 14kt naturally have the same color. However, most
big-name stores will do a plating on their gold particularly their 14kt to give
it a different appearance because the average consumer belies 14kt should look
different from 10kt.

They will also do it because different batches of gold will also have a
different color, even if it is the same karat. Doing a gold plating all at once
will give every piece a universal appearance.

With that said, keep in mind two pieces of 14kt gold will likely have a
different appearance, ESPECIALLY if you are purchasing it from different stores.

Liry's Jewelry — Return & Exchange Policy

Our Commitment to You

We want you to shop with confidence. If you are unsure about a purchase — whether it's the style, size, or weight — please reach out to us before your order ships. We are happy to answer any questions and, in many cases, can waive the restocking fee entirely for customers who contact us prior to shipment.

A few things we want you to know upfront:

  •  If you cancel your order before it ships, there is no fee of any kind — full refund, no questions asked.

  •  Restocking fees apply only to returns after delivery, not to exchanges or pre-shipment cancellations.

  •  There is no restocking fee for exchanges — only for returns. See Section 9 for exchange details.

To cancel an order before it ships, request a restocking fee waiver, or ask questions before purchasing, contact us at:

  •  Phone: (813) 888-8590

  •  Email: info@lirysjewelry.com

We would rather work with you than lose you as a customer. Don't hesitate to reach out.

1. Online Purchases — Return Window

Items purchased online may be returned or exchanged within 7 days of the confirmed delivery date. After 7 days, no refunds or exchanges will be issued.

To initiate a return, you must first contact us to obtain a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number will not be accepted and will be returned to sender.

2. Restocking Fees

Restocking fees apply to returns only — not exchanges or pre-shipment cancellations. The following flat fees are deducted from your refund:

  •  Orders $1,000 and above: $50 restocking fee

  •  Orders under $1,000: $25 restocking fee

  •  Customized Cuban links: An additional 10% fee on top of the flat restocking fee above, calculated on the pre-tax purchase price

Example: A $1,200 non-customized return would result in a $1,150 refund. The same piece, if customized, would result in a $1,030 refund ($50 flat fee + $120 customization fee).

Restocking fees may be waived at our discretion for customers who contact us with concerns prior to their order shipping. Please don't hesitate to reach out — we'd rather work with you than lose you as a customer.

These fees are disclosed here and acknowledged at checkout in accordance with Visa, Mastercard, and American Express guidelines.

3. Return Shipping

Liry's Jewelry covers the cost of return shipping on all approved returns. Once your RMA is issued, we will provide a prepaid return shipping label. You are responsible for packaging the item securely and using the provided label.

All return shipments must:

  •  Include your RMA number on the outside of the package

  •  Use the prepaid label provided by Liry's Jewelry

  •  Be insured for the full purchase value (we will arrange this with the prepaid label)

Liry's Jewelry is not responsible for items damaged due to improper packaging by the customer during the return shipment.

4. Non-Returnable Items

The following items are final sale and cannot be returned or exchanged under any circumstances:

  •  All in-store purchases

  •  Custom-made or custom-modified pieces

  •  Cuban links weighing 400 grams or more

  •  Any 18kt or 22kt chain, bracelet, ring, or pendant

  •  Rose gold and white gold Cuban links

If you are unsure whether your item is eligible for return before purchasing, please contact us at (813) 888-8590 or info@lirysjewelry.com.

5. In-Store Purchases

All in-store purchases are final sale. No returns or exchanges are accepted for items bought in our physical store.

6. Return Eligibility

To qualify for a return, the item must be:

  •  Unused and in its original, unaltered condition

  •  Returned within the 7-day window from confirmed delivery

  •  Accompanied by a valid RMA number obtained prior to shipment

Items that have been worn, altered, resized, or damaged after delivery are not eligible for return.

7. Incorrect Weight or Karat

If the weight or karat of your piece differs from what was charged, please notify us within 14 days of delivery. We will provide a prepaid return label for verification. If an error is confirmed on our part, we will issue a full refund or replacement with no fees of any kind.

After 14 days from delivery, we cannot process claims related to weight or karat discrepancies.

8. Refund Processing

Once your return is received and inspected, we will notify you by email confirming receipt and whether your refund has been approved. If approved, the refund will be applied to your original payment method within 7 business days of our confirmation.

If you have not received your refund after 7 business days, please check with your bank or credit card company first, as processing times vary. If the issue persists, contact us at info@lirysjewelry.com.

9. Exchanges

Exchanges for a different item are accepted within the 7-day return window. There is no restocking fee for exchanges. We will provide a prepaid return shipping label for all approved exchanges.

10. Contact Us

For return authorization, questions before purchasing, or any concerns:

  •  Phone: (813) 888-8590

  •  Email: info@lirysjewelry.com

  •  Website: lirysjewelry.com

This policy was last updated March 2026. The version in effect at the time of purchase governs your transaction.

You betcha! We don't play games like our competitors. When you choose a specific gold karat, that's exactly what you're going to get. No shenanigans with stainless steel or silver pretending to be gold with a thin plating. Our 18kt is the real deal, so is our 22kt, 14kt, and 18kt! End of story.

And if you're looking for sterling silver, we've got you covered. Our sterling silver pieces are 925 sterling silver—no substitutes. We don't dabble in stainless steel, copper, gold fill, or vermeil. Fancy wording like "triple 18kt plated" or "finished with gold" isn't our style. Our pieces are made with genuine gold through and through.

Rest assured, we're here to provide you with authentic materials without any tricks or gimmicks. We take pride in our straightforward approach to quality.

At our store, we're all about keeping prices low and giving you the best value possible. Being located in Tampa, Florida gives us an advantage when it comes to overhead costs compared to stores in Cali, NY, or even Miami. We take pride in crafting our handmade Miami Cuban link chains and bracelets right here in our store. As for the rest of our chains and bracelets, we import them directly from Italy or Turkey, cutting out any middlemen and unnecessary markups. That's how we ensure you get top-quality pieces without breaking the bank. No tricks, just honest savings.

When it comes to everything other than our handmade Miami Cuban links (including 5mm and 6mm Cuban links), we've got you covered with a classic lobster clasp. We've designed each clasp to perfectly fit the width of the piece, so you can rock it with style and ease. Here's the scoop: the clasp size typically falls within 1 or 2mm of the chain or bracelet size. For example, if you're rocking a 6mm chain or bracelet, rest assured that the lobster clasp will be right in the 6mm range. It may not always be an exact match, but it will always be proportionate, ensuring a seamless and cohesive look. We pay attention to the details, because we know it's the little things that make a big difference. So, buckle up and enjoy the perfect fit that comes standard with our classic lobster clasp.